Privacy policy
General
AMELIA LUEUR sells products using AI-generated images and print-on-demand services through the website https://amelialueur.com. This privacy policy explains the types of personal information we collect, how we use and share it, and our commitment to protecting that information.
Data Protection Officer
Email: hello@amelialueur.com
Information We Collect
We collect the information necessary for product purchases and service provision. This includes the following personal data.
- Name
- Contact email address
- Shipping address
- Payment information (such as credit card details)
This information is used for order processing, customer support, and product-related notifications.
Legal Basis for Processing Personal Data
We process personal data based on the following legal grounds under the EU General Data Protection Regulation:
1. Performance of a Contract
When processing is necessary to:
- Complete your purchase transactions
- Deliver products and services
- Provide customer support related to your orders
2. Legitimate Interests
When processing is necessary for our legitimate business purposes, provided these do not override your rights:
- Maintaining website functionality
- Implementing security measures
- Improving our services
- Managing business operations
3. Consent
When you have explicitly agreed to:
- Receive marketing communications
- Use of non-essential cookies and similar technologies
- Collection of certain personal data for specific purposes
4. Legal Obligations
When processing is required to comply with our legal duties:
- Maintaining required business records
- Meeting tax obligations
- Responding to legal requests from authorities
International Data Transfers & EU GDPR Compliance
We handle your personal data as follows to ensure compliance with the EU General Data Protection Regulation (GDPR):
1. Data Storage
- Your data is stored on servers in Japan
- Japan has received an adequacy decision from the European Union, ensuring safe data processing
2. External Services
- We use trusted services like Google Analytics and Shopify
- These service providers implement appropriate data protection measures
3. Basic Policy
- Collection of only minimum necessary data
- Limited data retention periods
- Implementation of secure data management and security measures
4. Security Measures
- Strict password management
- Use of antivirus software
- Regular security updates
Use of Cookies
We use cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device to serve various purposes:
1. Essential Cookies
- Fundamental to website functions (secure login, shopping cart, navigation)
- Active only for the duration of your browser session
- Placed based on our legitimate interest in providing a secure website
2. Analytics Cookies
- Help us understand site usage patterns and improve performance
- Collect aggregated data only
- Retained for up to 2 years and activated only with your explicit consent
3. Marketing Cookies
- Track browsing habits to deliver personalized advertising content
- Retained for up to 1 year and activated only with your explicit consent
4. Managing Your Preferences
- You can selectively accept or reject non-essential cookies via our cookie consent banner
- Preferences can be modified at any time through our settings panel or your browser settings
Your Rights and How to Exercise Them
EU residents have the following rights:
1. Rights Content
- Access and obtain copies of personal data
- Correction and updating of data
- Deletion of data
- Restriction of data processing
- Data portability
- Withdrawal of consent
2. How to Exercise Your Rights
- Email request to: hello@amelialueur.com
- Please provide your name, email address, and details of your request.
- We may request additional information to verify your identity when necessary to ensure the security of your data.
3. Response Timeline & Costs
- Response: Generally within one month.
- Costs: Generally free of charge (actual costs may be charged for excessive or repetitive requests).
4. Contact Information
- If you have any questions, please feel free to contact us at: hello@amelialueur.com
Protection of Children's Personal Data
In accordance with the EU General Data Protection(EU GDPR) Regulation, our services are not directed at children under 16 years of age. We do not knowingly collect, process, or store personal data from individuals under 16 years old.
Age Restrictions and Verification
Our services are strictly intended for users aged 16 and above. To ensure compliance with this policy, we:
- Clearly state the age requirement during the registration process
- Implement age verification measures at account creation
- Take reasonable steps to verify user age when necessary
- Reserve the right to terminate accounts if we discover users are under 16
Protective Measures
If we discover or have reason to believe that we have inadvertently collected personal data from a person under 16 years of age, we will:
- Immediately cease processing such data
- Promptly delete any personal data collected
- Take reasonable measures to prevent future collection
- Document the incident and our response
Regular Review
We regularly review and update our age verification processes and protective measures to ensure they remain effective in preventing the collection of personal data from individuals under 16 years of age. Any significant changes to these measures will be communicated through updates to this privacy policy.
Data Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. The retention periods are as follows:
1. Transaction-Related Data
- Period: 7 years from the date of transaction completion
- Purpose: Compliance with tax and accounting regulations, financial audits, and legal requirements
2. Account-Related Information
- Period: Duration of your active relationship plus 2 years after your last interaction
- Action: Data will be deleted or anonymized if there is no activity during this period
3. Marketing-Related Data
- Period: As long as you maintain an active subscription
- Action: If consent is withdrawn, processing ceases immediately, and only a record of withdrawal is kept
4. Cookie-Related Data
- Essential cookies: Duration of your browser session only
- Analytics cookies: Up to 2 years (subject to consent)
- Marketing cookies: Up to 1 year (subject to consent)
5. Legal Compliance & Rights
- We may retain certain data longer if required for legal duties or business continuity
- Upon expiration, data is securely deleted or anonymized using industry-standard methods
- Users have the right to request specific information or early deletion of their data
Information Security
We take appropriate technical and organizational measures to protect personal data. This includes the use of encryption technology, secure servers, and restricting data access. Payment information is securely processed through trusted third-party payment providers.
Information Sharing
We may share information with third parties when necessary for service provision, but these third parties are obligated to protect personal information in accordance with our instructions. We do not sell or provide personal data to third parties without user consent.
Payment information is processed securely by our third-party payment providers (e.g., Shopify Payments, PayPal), and we do not store your full credit card details on our servers.
External Links
Our website may contain links to other websites. These websites are outside our control, and we are not responsible for their privacy policies.
Changes to the Privacy Policy
We may update this privacy policy from time to time. When changes occur, we will post the updated policy on this page and notify users of the changes. We recommend reviewing this page regularly.
Contact
If you have any questions or concerns regarding this privacy policy, please contact us at the following email address: hello@amelialueur.com
(Last Updated: May 6, 2026)